Jim Becker
Mr. Becker has 35 years of experience in operations, DSL, Internet, network
design and general telephony. He retired from Qwest in December 2002. From
October 1998 until May 2002 he headed Qwest's Worldwide IP and Network operations,
design, engineering, security, construction and provisioning teams. His key
responsibilities included global network IP and voice operations, global field
forces and network operations centers, and narrowband and broadband provisioning
access. He managed objectives and metrics in meeting the expectations of Qwest
and its customers for the performance of Qwest's Worldwide Network. Capital
budgets ranged in excess of $4B a year. Among his achievements were building
the largest and most sophisticated worldwide network in the communications
industry and sustaining a 6 sigma operational level.
From May to December 2002 Mr. Becker headed Qwest's new Enterprise unit which
contains Qwest's international network assets, hosting, and some of its smaller
businesses. The unit also contains the Customer Operations unit, which is responsible
for billing, credit and collections, process management, customer care, and
order creation. Mr. Becker also maintained responsibility for International
Operations and Global dial and hosting infrastructures. Qwest Enterprise generates
$850M per year in revenue.
Mr. Becker holds a Bachelor of Science in Business from the University of
Idaho and Top Secret and SCI clearances from the US government.