Elizabeth Hackenson

Ms. Hackenson is the former CIO for MCI. In this role, she provided technology vision and leadership for developing and implementing IT initiatives to provide MCI a competitive edge in the ever-evolving telecom marketplace. Ms. Hackenson and her team were responsible for transforming MCI's enterprise-wide business processes through the implementation of new systems. Many of these new systems will be off-the-shelf, best-in-class solutions (COTS) to transform and revolutionize MCI's order to cash processes. Ms. Hackenson and her team leveraged external partners to deliver these new systems with speed and agility.

Ms. Hackenson joined the MCI family in 1997 as part of the ANS/UUNET acquisition. Her prior assignments include Director of Product and Strategic Development for UUNET where she was responsible for building new products and served as a direct report to the CEO for corporate strategy; Senior Director of Information Technology where she was responsible to design and implement a new order flow-through system for Internet products; Senior Director in Product Engineering where she was responsible for designing and implementing MCI's world-wide customer care portal as well as systems management infrastructure of new products such as MCI Advantage; Vice President, Strategic Development where she was responsible for the delivery of strategic IT initiatives and products designed to help transform and simplify the business.

Prior to joining MCI, Ms. Hackenson spent 18 years in the Information Technology industry. She has worked for 4 major Systems Integrators (EDS, TRW, Grumman Data Systems and Unisys) and gained extensive knowledge in all phases of the systems engineering life cycle. During her time with the major integrators, Ms. Hackenson spanned many industries from state and federal government, manufacturing to telecommunications. Ms. Hackenson also held many security clearances working sensitive programs at the CIA, INS, and U.S. Secret Service. She also spent one year as a Database Consultant to a large federal agency.

In the past 12 years of her 24 year career, Ms. Hackenson focused on the telecommunications industry. She has worked in product development spanning network to video products and was a member of the Concert team who won Product of the Year in 1997 for Concert's Flagship product known as CVNS. Additionally, while in the telecommunications industry, Ms. Hackenson has focused on ordering, provisioning, network management and eCRM solutions.

She has held various management positions since 1989 and has extensive experience in delivery management, product development, strategic development, program management, customer liaison, vendor management, contract negotiations, staff recruitment and budget planning.

Ms. Hackenson holds an Associate Degree in Applied Sciences from New York State University. She has also attended management classes at George Mason University and is a graduate of the MBA Boot Camp sponsored by Stanford University and Information Week. Ms. Hackenson was also recently recognized in the Washington Post Top 200 female executives.